Quality Assurance Database
To us, a paraglider is more than just a few kilograms of plastic. We breath digital life into it. Registration at MyNOVA is its birth certificate; and the service data for its entire life is collected in our Quality Assurance Database. For the following two reasons our long-running system is not only practical, it is also vital for continuing quality assurance:
- Firstly, thanks to a user account our clients have unlimited access to all their important data - for example, the NOVA Full Service log, Trim Tuning data or even a change of owner.
- Secondly we gain a deeper insight into the durability of the material and lines through the collection of this data. This helps us inform our clients quickly in case of problems. Also, it helped/helps us to decide which materials are most suitable for everyday paragliding. It assists us to keep producing better paragliders.
NOVA approved service centres also have access to the database. The person responsible for the service can gain information on the wing before even opening it up. The Quality Assurance Database therefore improves the knowledge transfer - in the interest of our customers.